We are sure you’ll LOVE My Soul Mat, but if you don’t please e-mail us at firstname.lastname@example.org and we will be happy to resolve your My Soul Mat concerns. Be sure to include your name and order number. We will then email you a return slip to include with your item as well as the return address. Please note: you are responsible for any return shipping costs.
Returns and exchanges must be made within 15 days of delivery. Items accepted should not be used, washed or altered. Please include all original packaging when returning. Once we receive the mat, we will process the refund. My Soul Mat holds the right to deny any return or exchange that does not meet our return requirements. Sale items will be final and may not be returned.
PLEASE NOTE: Return requests are processed during normal business hours and may take up to 72 hours to be processed when received on a Friday.